Are you in need of assistance with your government services? Well Service Australia has you covered. 

The Golden Wattle Mobile Service Centre van travels to rural areas to help regional customers with available services and payments. 

The van which travels all over the countryside gives people the opportunity for face-to-face consultation for those who don’t usually have access to these services in their town. 

Help with family payments and Medicare or Centrelink, along with Department of Veteran Affairs programs and support services for veterans and their families are part of the assistance on offer. 

"Everything we're doing while we travel, we do in the service centre, but I just feel like we get to spend that little bit more time with customers" according to Lia Service Centre Operator. 

"So far we've had really good feedback from all of the customers," she said. 

"I’m pleased to see the Mobile Service Centre van will be spending time in the Parkes electorate over the next month," said Federal Member for Parkes Mark Coulton. 

"It will provide residents in communities that don’t have direct access to Services Australia staff with face-to-face support for a range of government services including Centrelink, Medicare, NDIS and veterans’ affairs matters. Staff can also help people create a myGov account if they haven’t already got one. 

"You can’t beat in-person support, so I encourage everyone to take advantage of the van when it comes to town," said Mr Coulton. 

In times of natural disasters and emergencies Mobile Service Centres can also offer on-the-ground support for disaster recovery efforts.